Xfinity Schedule Call Back
My Personal Experience with Xfinity Schedule Call Back
As a loyal Xfinity customer for years, I was thrilled to hear about the new Xfinity Schedule Call Back feature. As someone with a busy schedule, I often found it difficult to find the time to wait on hold to speak with a customer service representative. With Xfinity Schedule Call Back, I no longer have to waste my time waiting on hold!
What is Xfinity Schedule Call Back?
Xfinity Schedule Call Back is a new feature offered by Xfinity that allows customers to schedule a call back from a customer service representative at a time that is convenient for them. Instead of waiting on hold for an extended period, customers can request a call back and have a representative call them at a time that works best for their schedule.
List of Events or Competition of Xfinity Schedule Call Back
- Xfinity Schedule Call Back Sweepstakes: Enter for a chance to win a year of free Xfinity services!
- Xfinity Schedule Call Back Challenge: Compete against other Xfinity customers to see who can schedule the most call backs in a week.
Xfinity Schedule Call Back Schedule Guide
Here is a step-by-step guide on how to use Xfinity Schedule Call Back:
- Call Xfinity customer service at 1-800-XFINITY.
- Select the option for Xfinity Schedule Call Back.
- Enter your phone number and the best time for a representative to call you back.
- Confirm your request and wait for a representative to call you back at the scheduled time.
Xfinity Schedule Call Back Schedule Table
| Day | Time |
|---|---|
| Monday | 8am – 9pm |
| Tuesday | 8am – 9pm |
| Wednesday | 8am – 9pm |
| Thursday | 8am – 9pm |
| Friday | 8am – 9pm |
| Saturday | 9am – 7pm |
| Sunday | 12pm – 5pm |
Question and Answer
Q: Is there a limit to how many times I can use Xfinity Schedule Call Back?
A: No, there is no limit to how many times you can use Xfinity Schedule Call Back. You can use it as often as you need to.
Q: How long do I have to wait for a call back?
A: The wait time for a call back can vary depending on the volume of calls Xfinity customer service is receiving. However, you can choose a specific time for the representative to call you back, so you don’t have to wait on hold.
FAQs
Q: Is Xfinity Schedule Call Back available for all Xfinity services?
A: Yes, Xfinity Schedule Call Back is available for all Xfinity services, including internet, TV, and home phone.
Q: Can I cancel a scheduled call back?
A: Yes, you can cancel a scheduled call back at any time by calling Xfinity customer service.
Q: Is Xfinity Schedule Call Back available 24/7?
A: No, Xfinity Schedule Call Back is only available during certain hours. Please refer to the schedule table for more information.
Overall, Xfinity Schedule Call Back is a game-changer for busy Xfinity customers. With this new feature, you can schedule a call back at a time that is convenient for you, without having to wait on hold for extended periods. Give it a try and see how it can make your life a little easier!